Troubleshooting

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 v3.x

Note: requires 3.x hardware.  See Versions.

SimSpray 3.x and Go tech support - Common troubleshooting - 07-28-21 compressed

If the above does not help, please submit a ticket or contact us.

 v2.x

Note: requires 2.x software.  See Versions.

For help with:

SimSpray 2.x tech support - Oculus Rift HMD troubleshooting 01-25-19

Also, verify the cable restraint:

SimSpray 2.0 tech support - Oculus Rift HMD cable removal prevention 08-24-17

If the above does not help, please submit a ticket or contact us.