v3.x

Note: requires 3.x hardware.  See Versions.

If the above does not help, please submit a ticket.

 v2.x

Note: requires 2.x software.  See Versions.

For help with:

• Powering on and off, see the Quick Start Guide.
• Motion tracking (e.g., the virtual part or gun are not where you expect them to be), see Motion Tracking Best Practices.
• Oculus Rift HMD (e.g., image not showing in the Oculus):

Also, verify the cable restraint:

Equipment setup (e.g., not being able to get beyond the equipment setup page), see the Default Projects List.

• Connecting an external display (TV or projector), see Outputting to an Extra Display.

If the above does not help, please submit a ticket.